Microsoft Exchange 2000 Server Administrator's Companion / 影印版

acknowledgements
introduction
part 1

introduction

l introducing exehange 2000 server
what is exchange server?

versions of exchange 2000 server

exchange 2000 server
exchange 2000 enterprise server

exchange 2000 conferencing server

basic concepts

messaging systems

the organization of an exchange environment

exchange server storage
exchange server services

what is new in exchanger 2000 server

active directory integration

active directory connector

multiple message databases

storage groups

. distributed configuration

simple mail transport protocol message routin

administration through microsoft management console

system monitoring

windows 2000 security

field-level security

web store

web forms

multiple public folder trees

data and voice conferencing

instant messaging

summary

2 understanding exchange 2000 server storage architecture
storage design goals in exchange 2000 server

database file structure

rich text file

native content file

single-instance message store

storage groups and multiple databases

data recovery and transaction logs

the extensible storage engine

installable file system

data access through ifs

web access to ifs

public folders

multiple public folder trees

replication and public folders

security and public folders

client access to exchange 2000 stores

indexing

front end/back end servers

summary

3 understanding exchange 2000 server routing architecture
routing groups

routing groups and public folders

overview of the transport architecture

message routing within the same server

message routing within the same routing group

message routing to other routing groups

message routing to foreign e-mail systems

routing group topologies

link state information

link state algorithm

link state concepts

how link state information works

summary

4 understanding windows 2000 integration
brief overview of active directory

directory structure in active directory

logical structure of active directory

groups

other active directory components

naming partitions

sites

location service providers

global catalog servers

client authentication

active directory names

distinguished name

relative distinguished name

user principal name

globally uniqne identifier

exchange 2000 server and active directory

storing exchange 2000 data in active directory

generating e-mail addresses

exchange 2000 server and forest boundaries

integration with global catalog server

configuration partition and directory

address book views

integration with internet information services 5

instant messaging

data conferencing

simple mail transport protocol

network news transfer protocol

dns configuration

summary

5 assessing needs
defining user needs

messaging

public folders

connections to other systems

remote access

custom applications

training and support services

assessing current resources

defining your geographic profile

defining your software environment

defining your network topology

defining your windows 2000 networking model

puning the diagrams together

defining administrative needs

summary

6 planning for development
planning the organization

establishing a naming convention

defining routing groups

planning routing group connectors

planning routing groups

designing your routing groups

planning public folders

planning gateways

planning servers

disk considerations

processor considerations

memory considerations

network considerations

ways to add fault tolerance

summary

7 installing exchange 2000 server
preparing for the installation

gathering information

verifying hardware requirements

getting service packs

defining the role of your server

optimizing hardware through configuration

verifying system requirements

creating special accounts

installing exchange 2000 server

choosing components for installation

creating an organization

licensing

confirming the installation choices

installing in an existing organization

upgrading from exchange server 5.5

verifying your installation

summary

8 managing exchange 2000 server
microsoft management console

the mmc user interface

how mmc works

using the exchange system snap-in

examining the exchange hierarchy

global settings container

recipients container

servers container

policies container

connectors container

tools container

folders container

customizing an exchange system console

summary

9 creating and managing recipients 200

understanding recipient types

users

mailbox-enabled users

mail_enabled users

contacts

creating a contact

configuring a contact

groups

creating a group

configuring a group

searching for recipients

filtering recipients

finding recipients

templates

recipient policies

creating a recipient policy

creating an exception to a policy

address lists

summary

10 using public folders
understanding public folder storage

using public folders in microsoft outlook 2000

creating a public folder in outlook

managing public folders in outlook

using public folders in the exchange system snap-in

creating a public folder tree

creating a public folder in the exchange system snap-in

managing public folders in the exchange system snap-in

replicating a public folder

summary
11 using storage groupe
review of exchange 2000 storage architecture

benefits of using storage groups

increased user support

individual backup and restore

hosting of multiple businesses
support for special mailboxes

circular logging for a single storage group

planning storage groups

planning for disk space

planning for multiple storage groups

planning for backup throughput

understanding storage group architecture

creating a storage group

creating a store

creating a mailbox store

creating a public folder store

moving transaction log files and database files

deleting a store or storage group

deleting a mailbox store

deleting a public folder store

deleting a storage group

creating a full-text index

summary

12 using routing and administrative groups

administrative group concepts

choosing an administrative model

administrative groups and permissions

creating an administrative group

creating a new container

server objects and administrative groups

exchange 2000 policies

creating a policy

managing policy conflicts

creating and administering routing groups

creating a routing group

administering a routing group

summary

13 connecting routing groups
routing group connector

creating a routing group connector

smtp connector

creating an smtp connector

link state administration

scenario l: first link is unavailable

scenario 2: destination link is unavailable

scenario 3: alternate, higher-cost route is available

scenario 4: message has multiple destinations

summary
14 coexisting with exchange server 5.5
coexisting with earlier versions of exchange server

coexisting with the exchange 5.x directory

site replication service

site consistency checker

srs database

active directory connector

working with sites, administrative groups,

and routing groups

handling other coexistence issues

proxy address

foreign e-mail connection

messages

user data
outlook web access

duplicate accounts

summary

l5 overview of exchange clients
microsoft outlook 2000

e-mail service options

outlook today

microsoft outlook express

messaging

news reading

performing directory service lookups

outlook web access

exchange client

schedule+

standard internet mail clients

non-windows platforms

choosing a client for exchange server

summary

16 deploying outlook 2000
installing outlook 2000
standard outlook installation
customizing outlook installation

systems management server
supporting outlook 2000

using outlook 2000 off line
enabling multiple users in outlook 2000

summary

17 supporting outlook web access and internet protocols
simple mail transfer protocol

7-bit ascii character set

extended ascii character set
mime format

smtp service extensions

exchange 2000 server and the smtp service

smtp virtual servers
troubleshooting smtp

post office protocol 3

internet messaging access protocol 4

administering imap4

network news transfer protocol

nntp architecture

nntp commands

administering nntp

lightweight directory access protocol

outlook web access

summary

part v

functionality

18 administering chat service
understanding microsoft exchange chat service

channels

controlling user connections to a chat community

creating and managing chat communities

creating a chat community

connecting a chat community to a server

creating a new channel

filtering chat messages

transcribing chat messages

monitoring chat service

removing a chat community

disabling a chat community

migrating from exchange chat server 5.5

configuring and managing the chat client

logging on with dynamic channels enabled

logging on with dynamic channels disabled

discovering current rooms and usage

understanding the chat interface

configuring individual settings on the chat client

summary

19 supporting instant messaging 500

instant messaging architecture

rendezvous protocol architecture

instant message addressing

instant message authentication and client logon

presence information

message flow

message flow within a domain

message flow between domains

configuring dns for instant messaging

installing and configuring instant messaging

client requirements
working with firewalls

installing the instant messaging service

managing im users

reconfiguring instant messaging for an individual account

finding im users on the network

controlling external access to users

managing im servers

removing an im server

taking an im server off line

limiting user connections and logging user activity

moving data files

managing the im client

general tab

privacy tab

exchange tab

accounts tab

connection tab

sending and receiving instant messages

troubleshooting instant messaging

user's can't log on

instant messaging client suddenly disappears

users can send messages to the internet but cannot receive messages from the internet

using the iis logs and network monitor for troubleshooting
sammary
20 managing exchange 2000 server in a cluster environment
introduction to windows clustering

problems solved by clustering

problems not solved by clustering

clustering terminology

advantages of using windows clustering

exchange 2000 clustering

installing the windows 2000 cluster service

installing the first node in the cluster

installing the second node in the cluster

verifying installation of the cluster service

understanding windows 2000 clustering architecture

node manager

configuration database manager

log manager

checkpoint manager

resource manager

failover manager

event processor

resource monitor

installing exchange 2000 server in a cluster environment

managing exchange 2000 server in a cluster environment

information store limitations

configuring full-text indexing

installation tip

summary

21 seeuring exchange 2000 server
windows 2000 security protocols

understanding the public-key infrastructure in windows 2000

encryption and keys

encryption schemes

certificate services in windows 2000

brief summary of security objects

managing the public-key infrastructure

installing and configuring certificate services

installing web enrollment support

using the web enrollment pages

viewing information about certificates

securing messaging in outlook 2000

initially trusting a certificate

encryption and outlook 2000

digital signatures and outlook 2000

s/mime-and outlook 2000

configuring outlook 2000 for secure messaging

working with key management service

installing exchange certificate templates

installing kms

granting manage permissions to kms

starting kms

managing kms

changing the kms startup password

enrolling users with kms

enrolling individual users

enrolling a group of users

obtaining user certificates

configuring token distribution for enrolled users under kms

recovering keys in kms

enrolling users in advanced security through active directory rather than kms

understanding how exchange 2000 server integrates with windows 2000 security

summary

22 conneeting to other messaging systems

connecting to foreign x.400 systems

creating a service transport stack

creating an x.400 connector

connecting to microsoft mail systems

understanding the connector for ms mail

configuring the connector for ms mail

configuring directory synchronization

summary

part vi

maintenance

23 monitoring exchange 2000 server

using event viewer

using diagnostics logging

using exchange monitors

using server monitors

using link monitors

using notifications

tracking messages

using the message tracking center

using system monitor

using snmp and the madman mib

how snmp works

exchange 2000 server and the madman mib

summary

24 backup and recovery
deciding what to back up

exchange stores

system state

exchange 2000 server files

understanding how backups work

types of backups

backup strategies

using windows 2000 backup

selecting components to back up

setting backup information

restoring backups

summary

25 troubleshooting exchange 2000 server
using troubleshooting tools

inbox repair tool

rpc ping utility

mta check utility

eseutil.exe offline tool

other useful utilities

finding help

product documentation

microsoft exchange 2000 resource kit

microsoft technet

internet newsgroups
summary

26 tuning exchange 2000 server
understanding how system monitor works

performance monitoring concepts

collecting data with system monitor

viewing collected data

evaluating the four main subsystems in windows 2000

evaluating memory usage

evaluating processor usage

evaluating disk usage

evaluating network usage

using system monitor to tune exchange 2000 server

pop3 system monitor counters

imap4 system monitor counters

smtp system monitor counters

content indexing system monitor counters

outlook web access

summary

appendix
glossary
index